The order fulfillment process is a huge part of the ecommerce customer journey. Get everything right, and you will gain customer loyalty and new referrals in return. But when minor inefficiencies litter the process, they can quickly compound into major problems downstream.
Electronic data interchange (EDI) streamlines the transfer of business documents between companies by reconfiguring them into a standard electronic format. A bold step toward greater interoperability, this is done using specialized software that uses EDI mapping to standardize the documents, which allows them to be received and read using different software suites.
With more emphasis being placed on supply chain stability and resilience, companies are looking for ways to update their supply chain management methods to avoid disruption.
Artificial intelligence is an increasingly critical part of the global supply chain.
COVID-19 had major impacts on global supply chains and shipping management trends in recent years. Demand increased while simultaneously the ability to meet the demand decreased due to delays and supply chain issues.
Warehousing has been at the center of many conversations this year, from shortages in both space and staffing to structural aging and automation.
Experienced supply chain veterans will tell you that when it comes to global trade, uncertainty is nothing new. Still, almost two and a half years of pandemic, global conflict, and natural disasters have put many of the most experienced logistics pros on their back foot.
With the supply chain already experiencing numerous disruptions from China’s port closures to the Ukraine-Russia conflict, rising tensions between the U.S. and China could make matters worse for shippers and ecommerce firms.
The 2022 State of Logistics Report was unveiled on June 21, and presents a detailed look back on 2021 service demand and costs. It’s a welcome update as the logistics industry adapts to a post-pandemic landscape.
Before the pandemic, fluctuations in shipping based on the time of year were pretty predictable. Then, COVID-19 sparked higher demand for shipping services, increasing the length and intensity of peak shipping season.