If you are interested in finding the best possible drayage company to handle your freight, intermodal transport and logistics, it’s important to look for a few key factors that any industry leader should possess. Here are a few of the traits that define reliable port drayage, distribution and warehouse service providers:
1. Versatility
The most reputable drayage company should have the flexibility to meet the demands of beneficial cargo owners and freight forwarders. As businesses continue to evolve in today’s changing economic landscape, the best drayage companies will adapt to the changing needs of their clients.
2. Outstanding Customer Service
A trusted drayage company is only as successful as its reputation. The best company to handle your drayage, transmodal transport and distribution should have a long history of providing excellent service to every single client. Contacting colleagues about their experiences with a particular service provider is often a good idea.
3. Unrivaled Expertise
The longer a company has been in business, the more collective experience it has earned. Leading drayage companies should provide a myriad of expert solutions for all your port drayage, transportation and warehousing needs. Many of the best companies have likely earned awards or accolades for their achievements as well.
4. Competitive Pricing
Another important aspect of a reliable drayage provider is competitive pricing. The most successful port drayage companies have earned their success over the years by providing outstanding service time and time again and they don’t over-charge clients for services.
5. Consistent Schedules
Regardless of what your time frames are, an experienced company will be equipped to handle virtually anything. Reputable drayage companies should have no issues adhering to the schedule you put forth and will never drop the ball when it comes to meeting deadlines. While some drayage companies may have strict operational schedules, the best in the business possess the resources to get the job done when you need it done, without delays or excuses.
By investing your time, money and trust in a port drayage company that exhibits these five traits, you can rest assured that your freight is in the best hands at all times. Don’t settle for second rate service when it comes to the transportation, warehousing and distribution of your precious cargo. Before you partner up with a particular drayage company, check to see if all these bases are covered first.
Download our Desktop Service Guide for a comprehensive guide to the Los Angeles and Long Beach ports, as well as related warehouse and transportation logistics information.