The order fulfillment process is a huge part of the ecommerce customer journey. Get everything right, and you will gain customer loyalty and new referrals in return. But when minor inefficiencies litter the process, they can quickly compound into major problems downstream.

Electronic data interchange (EDI) streamlines the transfer of business documents between companies by reconfiguring them into a standard electronic format. A bold step toward greater interoperability, this is done using specialized software that uses EDI mapping to standardize the documents, which allows them to be received and read using different software suites.

With more emphasis being placed on supply chain stability and resilience, companies are looking for ways to update their supply chain management methods to avoid disruption.

Artificial intelligence is an increasingly critical part of the global supply chain.

Experienced supply chain veterans will tell you that when it comes to global trade, uncertainty is nothing new. Still, almost two and a half years of pandemic, global conflict, and natural disasters have put many of the most experienced logistics pros on their back foot.

With the supply chain already experiencing numerous disruptions from China’s port closures to the Ukraine-Russia conflict, rising tensions between the U.S. and China could make matters worse for shippers and ecommerce firms.

The 2022 State of Logistics Report was unveiled on June 21, and presents a detailed look back on 2021 service demand and costs. It’s a welcome update as the logistics industry adapts to a post-pandemic landscape.